Cookie Policy

Effective Date: February 12, 2026

1. What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. Cookies allow websites to recognize your device and remember information about your visit, such as your preferences and actions.

Similar technologies include:

  • Local Storage: Data stored in your browser that persists until explicitly deleted.
  • Session Storage: Temporary data stored for the duration of your browsing session.
  • Web Beacons (Pixels): Small graphics embedded in web pages or emails to track activity.
  • ETags: Browser cache mechanisms that can be used for tracking.

This Cookie Policy explains how BotHero.ai uses cookies and similar technologies, what types of cookies we use, and how you can control them.

2. Why We Use Cookies

We use cookies and similar technologies to:

  • Authenticate users and maintain secure sessions
  • Remember your preferences and settings
  • Understand how you use our website and services
  • Improve our website functionality and user experience
  • Analyze traffic patterns and measure website performance
  • Detect and prevent fraud and security threats
  • Comply with legal and regulatory requirements

3. Types of Cookies We Use

We use different types of cookies, categorized by their purpose and duration:

3.1 Essential Cookies (Strictly Necessary)

These cookies are necessary for the website to function properly. They enable core functionality such as security, authentication, and session management. You cannot opt out of these cookies as the website would not work without them.

bothero_session

  • Purpose: Maintains your logged-in session
  • Duration: Session (deleted when browser closes)
  • Provider: BotHero.ai (first-party)

bothero_csrf

  • Purpose: Protects against cross-site request forgery attacks
  • Duration: Session
  • Provider: BotHero.ai (first-party)

bothero_auth

  • Purpose: Stores authentication token
  • Duration: 30 days or until logout
  • Provider: BotHero.ai (first-party)

cookie_consent

  • Purpose: Remembers your cookie preferences
  • Duration: 1 year
  • Provider: BotHero.ai (first-party)

3.2 Analytics Cookies (Performance)

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and user experience. You can opt out of these cookies.

_ga, _ga_*, _gid

  • Purpose: Google Analytics - tracks visitor behavior, page views, and session duration
  • Duration: _ga: 2 years, _gid: 24 hours
  • Provider: Google (third-party)
  • Privacy Policy: Google Privacy Policy

bothero_analytics

  • Purpose: First-party analytics for feature usage and conversion tracking
  • Duration: 1 year
  • Provider: BotHero.ai (first-party)

_hjSessionUser_*, _hjSession_*

  • Purpose: Hotjar - heatmaps, session recordings, and user feedback (if enabled)
  • Duration: 1 year (user), session (session)
  • Provider: Hotjar (third-party)
  • Privacy Policy: Hotjar Privacy Policy

3.3 Functional Cookies (Preference)

These cookies enable enhanced functionality and personalization, such as remembering your preferences (language, region, theme). They may be set by us or third-party providers. You can opt out of these cookies, but some features may not work properly.

bothero_theme

  • Purpose: Remembers your theme preference (dark/light mode)
  • Duration: 1 year
  • Provider: BotHero.ai (first-party)

bothero_language

  • Purpose: Stores your language preference
  • Duration: 1 year
  • Provider: BotHero.ai (first-party)

bothero_dashboard_layout

  • Purpose: Remembers your dashboard layout and widget preferences
  • Duration: 1 year
  • Provider: BotHero.ai (first-party)

3.4 Advertising Cookies (Marketing)

We currently do not use advertising or marketing cookies. If we introduce them in the future, we will update this policy and obtain your consent where required by law.

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. The third parties' use of cookies is governed by their own privacy policies.

4.1 Payment Processing (Stripe)

When you make a payment, Stripe may set cookies to process your transaction securely and prevent fraud. Stripe's use of cookies is governed by their privacy policy.

4.2 Analytics (Google Analytics)

We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies to collect information in an anonymous form.

4.3 Content Delivery (CDN)

We use content delivery networks (CDNs) to serve website assets faster. CDNs may set cookies for performance and security purposes.

  • Provider: Various CDN providers
  • Purpose: Content delivery optimization, DDoS protection

5. How to Manage and Control Cookies

You have several options to manage and control cookies:

5.1 Cookie Preference Center

You can manage your cookie preferences through our Cookie Preference Center. Click the button below to open the preference center:

5.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Block third-party cookies only
  • Delete cookies after you close your browser
  • Be notified when websites try to set cookies

Here's how to manage cookies in popular browsers:

Google Chrome:

Settings → Privacy and security → Cookies and other site data

Chrome Cookie Help
Mozilla Firefox:

Settings → Privacy & Security → Cookies and Site Data

Firefox Cookie Help
Safari:

Preferences → Privacy → Manage Website Data

Safari Cookie Help
Microsoft Edge:

Settings → Cookies and site permissions → Manage and delete cookies

Edge Cookie Help

5.3 Mobile Devices

Mobile browsers also allow cookie management through their settings:

  • iOS Safari: Settings → Safari → Block All Cookies
  • Android Chrome: Chrome app → Settings → Site settings → Cookies

5.4 Third-Party Opt-Out Tools

For analytics and advertising cookies, you can use these opt-out tools:

Important Note: Blocking or deleting cookies may affect your ability to use certain features of our website. Essential cookies cannot be disabled as they are necessary for the website to function. If you delete all cookies, you will need to reset your preferences on your next visit.

6. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Currently, there is no industry standard for responding to DNT signals.

At this time, we do not respond to DNT signals automatically. However, you can use the cookie management options described above to control tracking on our website.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes:

  • We will update the "Effective Date" at the top of this page
  • For material changes, we will display a notice on our website
  • Your continued use of our website after changes constitutes acceptance

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

8. Contact Us

If you have questions or concerns about our use of cookies or this Cookie Policy, please contact us:

Mailing Address:
BotHero.ai
(Address TBD)

For more information about how we handle your personal data, please see our Privacy Policy.

This Cookie Policy was last updated on February 12, 2026.
Thank you for taking the time to understand how we use cookies.