Free up your front desk for patient care
Your AI assistant handles appointment reminders, answers common questions, and triages non-medical inquiries so your staff can focus on patient care.
Note: BotHero is designed for administrative tasks only. All medical advice and diagnosis must come from qualified healthcare professionals. Our system includes automatic handoff to human staff for medical questions.
Common pain points
Reception Overwhelmed
Front desk staff juggle calls, check-ins, and paperwork all at once.
Appointment No-Shows
Patients forget appointments, wasting valuable time slots.
Repeated Insurance Questions
Same questions about coverage, hours, and office policies over and over.
How BotHero helps
Your AI-powered healthcare assistant handles administrative tasks, freeing up staff to focus on in-person patient interactions.
- Automated appointment reminders via Telegram
- Instant answers to FAQs (hours, location, insurance accepted)
- Patient triage for non-urgent inquiries
- Multi-language support for diverse patient populations
- Handoff to human staff for medical questions
Key features
Business Hours
Automatically inform patients of office hours, on-call schedules, and holiday closures.
Knowledge Base
Upload FAQs about insurance, parking, forms, and common procedures for instant answers.
Human Handoff
Seamlessly transfer medical questions and urgent requests to qualified staff.
Healthcare practices using automated patient communication typically see 20-30% reduction in no-show rates. AI assistants handle appointment inquiries and FAQs, freeing front desk staff to focus on in-person patient care.
Improve patient experience
Join healthcare practices that are reducing no-shows and improving staff efficiency with AI.